Terms & Conditions

Last updated 11 October 2026

This site is operated by Sundari. By browsing or buying here you agree to these terms. If you do not, please do not use the site.

Who we are

Sundari. Contact details and our registered address are on the contact page. GSTIN 27GPQPP1157C1ZN.

Stock is limited

We hold a limited number of each saree. Listing a piece is an invitation to buy, not a guaranteed sale. A contract forms only when we confirm your order by email. If two people pay for the same piece, the first confirmed order stands and the second is cancelled and refunded in full — see the cancellation policy.

Colour and appearance

Screens render colour differently, colour shifts under different light, and silk changes its shine as it moves, so a saree can look a little different in person than it does in a photograph. Small differences in the pattern, the spacing of a motif or the thread between one piece and another are also normal. None of these is a fault. We describe each piece as accurately as we can, and we will answer any question before you buy — message us if you are unsure.

Prices and payment

• All prices are in Indian Rupees.
• Prices include GST. A tax invoice is issued for an order once it has been paid for.
• We may change prices at any time, but never after your order is confirmed.
• If a price is listed in obvious error, we may cancel and refund rather than honour it. We will tell you why.
• Payment is by UPI, paid to us directly from your own UPI app. We never see or store your UPI PIN, card or bank details. We keep the UPI transaction reference with your order as proof of payment.

Shipping, returns and cancellation

Covered in detail on the shipping, returns and cancellation pages. Those policies form part of these terms.

Using the site

You agree not to:

• Buy with the intention of reselling as new or misrepresenting the origin.
• Scrape, copy or republish our photographs, descriptions or product data.
• Interfere with the site’s operation or try to gain unauthorised access.
• Submit false details or someone else’s payment instrument.

Our content

The Sundari name, logo, photography, product descriptions and page designs belong to us. You may share links freely. You may not reproduce our images or copy for commercial use without written permission.

Reviews and submissions

If you send us a review or photograph, you confirm it is your own and give us permission to publish it with your first name and city. We publish only genuine reviews from verified purchases, and we do not edit them to change their meaning.

Liability

We take responsibility for delivering the saree you ordered in the condition described. We are not liable for indirect or consequential loss — for example a piece not arriving in time for an event where the delay was with the carrier. Nothing here limits any right you have under the Consumer Protection Act, 2019, and nothing here excludes liability that cannot lawfully be excluded.

Events outside our control

We are not responsible for delays caused by carrier disruption, natural events, strikes, or government restrictions. If such a delay becomes unreasonable you may cancel for a full refund.

Governing law

These terms are governed by the laws of India, and the courts at Mumbai, Maharashtra have jurisdiction.

Complaints

Start with hello@sundarisarees.com or the contact page. Sundari is a small shop run by its owner, and a complaint reaches them directly.